Finstech Consulting are looking for a Programme Manager to work with our Insurance Broking client, within the Technology part of the business.  Our client has implemented a global broking application which has some automated features that streamline the placement process.  They are looking for an experienced, A.I. savvy programme manager to work with the global business to drive the incorporation of these new features into the business process.

The successful candidate will be hands-on and delivery focussed, with exceptional influencing and stakeholder management skills, possessing a track record of managing the delivery of complex change programmes within large organisations.  Commercial insurance experience is a nice to have, as is a working knowledge of A.I. developments and implementations, but the ability to quickly build trusted relationships with key business stakeholders is a must.

This is a strategically critical project so experience of dealing with tight deadlines and managing business prioritisation and expectations is also required.  Due to the global nature of the rollout, experience of building great relationships with stakeholders remotely would also be very beneficial.

The successful candidate will ideally be based within commutable distance of Ipswich and London, but a remote role may be considered for the right person.  The role is outside of IR35, on a SOW basis for which the specific deliverables are expected to take around 6 months to complete.  This is a mature programme so is very stable, and a key pillar in the overall broking technology strategy within my client’s roadmap, so there is a likelihood of additional work going forward.  All necessary hardware will be provided by the client as access to their networks is required to successfully support the project.

Key Responsibilities:
•    Define the programme scope and success criteria, aligning business and technology objectives to support the industrialisation and rollout of new automation capabilities.
•    Drive delivery by influencing and building engagement across global business teams, while collaborating closely with technology functions to ensure successful execution.
•    Work closely with global business stakeholders to ensure effective integration of new technology-driven processes.
•    Oversee programme governance, timelines, budgets, and deliverables to ensure successful outcomes.
•    Drive alignment between business objectives and technology implementation, ensuring measurable value and efficiency gains.
•    Manage business prioritisation, ensuring that competing demands are effectively balanced and deadlines are met.
•    Act as a key liaison between business and technology teams, ensuring clear communication and issue resolution.
•    Provide hands-on programme management support, maintaining strong visibility over delivery and progress.
•    Support change management activities, ensuring effective communication and engagement throughout the global rollout.

Key Experience
•    Proven track record of managing and delivering complex change programmes within large, matrixed organisations.
•    Strong background in technology led transformation, ideally within the insurance or financial services sector.
•    Demonstrable experience working with automation or A.I. enabled systems, with an understanding of A.I. concepts and applications beneficial.
•    Exceptional stakeholder management and influencing skills across global, cross-functional teams.
•    Experienced in managing remote, geographically dispersed stakeholders and delivery teams.
•    Skilled at balancing strategic priorities with operational delivery under tight deadlines.
•    Familiarity with commercial insurance processes is desirable but not essential.
•    Experienced in driving the adoption of new technology and embedding process improvements.

Key Skills & Behaviours
•    Delivery-focused: Maintains a strong sense of ownership, urgency, and accountability for programme outcomes.
•    Influential and collaborative: Builds trusted relationships quickly and effectively engages senior stakeholders.
•    Strategic yet hands-on: Comfortable operating at both a strategic programme level and within day-to-day delivery details.
•    Adaptable: Thrives in dynamic environments, adjusting to shifting business priorities and global challenges.
•    Proactive communicator: Keeps stakeholders informed, aligned, and engaged throughout the delivery lifecycle.
•    Commercially aware: Understands business impact and aligns technology outcomes with strategic objectives.
•    Resilient under pressure: Maintains composure and focus when managing tight timelines or competing demands.